Analytics
  Integrated Data Analysis
  Value/Lifecycle Segmentation
  Touchpoint Evaluation
Technology
  Customer Data Integration
  Business Intelligence Systems
  Campaign Management
Creative
  Direct Mail
  DRTV
  Print Production
Interactive
  Web sites
  E-mail campaigns
  Online advertising
  New media
Integrated Data Analysis

Combining data from all relevant sources within the organization to provide a complete and dynamic view of marketplace opportunity

Our approach to strategic business analysis is built on understanding the relationship between the organization and its customers. We call this approach Customer Relationship Value or CRV. The CRV assessment process provides strategies for:
  • whom to focus relationship-building efforts upon in order to grow share
  • what information and offers to deliver for maximum impact
  • how to reach the most valuable prospects
  • when to provide information and offers
  • how much to spend on each segment of prospects and customers
This approach is based on assessing two key dimensions:


Brand Building - Rentention - Low Priority - Business Building (Shorter-Term)

Benefits
  • Evaluate the size and mix of relationship investments
  • Develop database of specific prospecting opportunities by name and address
  • Group customers and prospects into actionable, dynamic segments based on clear business rules
Assets
  • 30 years of experience in generating consumer insight
  • 20 years of experience in database analysis
  • State-of-the-art data mining tools
  • Proprietary processes and methodologies

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